Privacy Policy

Effective Date: 5 June 2025
Last Updated: 5 June 2025
Contact: [email protected]

1. Introduction

PaytoWatch is operated by AS**R Ltd and offered as a freemium service. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or mobile application (“Service”), in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

By using our Service, you acknowledge you have read and understood this Privacy Policy.

2. Data Controller

Askar Ltd, the operator of PaytoWatch, is the data controller of your personal data.
Contact: [email protected]

3. Information We Collect

We collect and process the following categories of personal data:

  • Identification Data: Email address, phone number, and account number.
  • Usage Data: IP address, device ID, browser type, operating system, log files, and app configuration.
  • Cookies and Tracking: Information from cookies and similar technologies (see Section 7).
  • User-Generated Content: Comments, messages, feedback, and other data you voluntarily provide.

We also collect data via third-party services such as:

  • Google Analytics for Firebase
  • Facebook SDK

These third-party providers may also act as data controllers of the information they collect (see their respective privacy policies for more).

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

  • Consent – For marketing communications, push notifications, and optional features.
  • Contractual necessity – To provide the Service you have registered for.
  • Legal obligation – When required to comply with UK law.
  • Legitimate interests – For service improvement, fraud detection, and analytics, balanced against your rights.

5. How We Use Your Data

Your personal data is used for the following purposes:

  • To verify your identity and maintain your account.
  • To provide, customize, and improve our Services.
  • To process transactions and payment arrangements.
  • To communicate updates, new chats, feedback, comments, and service changes.
  • To send optional marketing and promotional content (you may opt out).
  • To resolve disputes and respond to support queries.
  • To detect, prevent, and investigate fraud or misuse.
  • To conduct user surveys, research, and performance analysis.

6. Sharing of Data

We may share your data with:

  • Service providers who support the operation of our Service (e.g. analytics, payment processing, cloud hosting).
  • Legal or regulatory authorities, if required by law or in response to valid legal requests.
  • Acquirers, in the event of a merger, acquisition, or sale of assets.

All third parties are contractually bound to use your information only for the purposes we instruct and to maintain confidentiality and security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience;
  • Track usage statistics;
  • Improve the Service.

You will be informed of cookie use via a banner and given the option to manage preferences. You may refuse cookies, but this may limit certain features of the Service.

8. International Data Transfers

Askar Ltd primarily processes your personal data within the UK. If data is transferred outside the UK, we ensure adequate protection via Standard Contractual Clauses (SCCs) or equivalent mechanisms.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers. However, no transmission or storage system is guaranteed to be 100% secure.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Account-related data is deleted promptly upon request (see Section 12).

11. Your Rights Under UK GDPR

You have the following rights:

  • Right to Access – Request a copy of your data.
  • Right to Rectification – Correct inaccurate data.
  • Right to Erasure – Request deletion (“right to be forgotten”).
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent (e.g. unsubscribe from emails).
  • Right to Lodge a Complaint – With the UK Information Commissioner’s Office (ICO): ico.org.uk

To exercise any rights, contact us at [email protected].

12. Account Deletion

To delete your PaytoWatch account:

  1. Email [email protected] from your registered email.
  2. Include your username or email used on PaytoWatch.
  3. Deletion will be processed within 1 business day.
  4. You may request account restoration within 7 days of deletion.

13. Children’s Privacy

PaytoWatch does not knowingly collect data from individuals under 13 years old. If you are a parent or guardian and believe your child has provided personal data, please contact us immediately.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be notified via email or in-app notice.

15. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: [email protected]